Our dispatch policy is 7-14 days as all products are bespoke made to order.
UK shipping is 2-4 working days, please see our shipping page for international shipping times.
How do I build your items?
Our items come flat packed and can be assembled with no tools, simply slot the pieces together!
Will my pet use them?
Designed with small pet psychology in mind, our products have been created so they very well loved and used by pets!
As small pets like bunnies are prey animals, having two entrances/exits is key to ensure bunnies feel safe inside - and it will become their go to space for eating and sleeping!
Can they easily chew the castles?
Our castles are made from birch plywood which is very resistant to bunstruction - so even if bunnies have a good munch it may leave some marks, but the structure of the castle will not be affected. You can see our many reviews from customers who have owned our castles for many years!
Can you clean the castles?
As our wood is untreated to keep it pet safe, it is harder to clean if a bunny has an accident on it. However, we sell machine washable cushions perfect for the top of the castles to prevent any permanent stains!