We dispatch most of our orders within 7 days, however as our orders are personalised and made to order it may be up to 2 weeks.
UK: We post our orders as Royal Mail Standard Second Class. Orders take 2-3 working days to arrive after dispatch, however with Covid-19 delays some parcels may take up to 7 days.
International: We post our smaller parcels with Royal Mail International Standard which takes roughly 2-3 weeks (teepees, bandana/scrunchies, hay racks). We post our larger parcels (castles, tunnels and larger bundles) through DHL which takes 3-5 working days. Postage costs depend on weight and are calculated at checkout. If you would like to ship your smaller parcel using DHL for quicker arrival times please contact us for a quote.
Please note, any postage delays due to Covid-19 are out of our control and we thank you for your patience.